Your posts are full of contradictions. The sub was not defective it was damaged in transit. You elected not to receive a replacement, therefore, under their 30 day satisfaction guarantee HSU is under no obligation to refund shipping charges.
HSU paid for shipping insurance; therefore, they are entitled to receive restitution for goods damaged. HSU is also entitled to receive a shipping charge refund from Fedex since they did not fulfill their contracted obligation.
HSU has an excellent internet reputation for value and customer service.
HSU paid for shipping insurance; therefore, they are entitled to receive restitution for goods damaged. HSU is also entitled to receive a shipping charge refund from Fedex since they did not fulfill their contracted obligation.
HSU has an excellent internet reputation for value and customer service.