I'm very upset. Let me tell you why.


I'm mainly a home audio person; however, whenever someone in the family gets a new car its customary to at least replace the factory system with better aftermarket stuff. Anyway, my sister totalled her little Honda and so we took the stereo and speakers out before it went off to the junkyard. Well, in my haste, I forgot to take the wiring harness out that went with the CD player. Not the wiring harness adaptor, but the little device that plugs directly into the back of the unit. Anyway, upon realizing this all to late, I had to go get another. The dealer I bought it from said that I needed to contact the manufacturer since they didn't carry that part. I called up Clarion and they informed me that this little part, that was nothing more than 16 color coded 18 to 22 gauge wires terminated to a piece of plastic with thier own pins, was going to cost me $17.95 plus $7.95 shipping and handling. Personnaly, I was expecting $10 at the most, if not free. I've had driver stage vacuum tubes go bad in my tube amp and the manufacturer sent me one free of charge. And when they sent me the wrong one, they sent another one free of charge. Given the cost of materials for that little harness I was bit upset since I felt I had no choice and ultimately ordered the stupid thing. After ordering I decided to call up one of the local dealers to see what they could do, although I doubted they would be able to help any. The little punk kid who answered the phone put me on hold for a minute or so and then came back and informed me that "they didn't have them in stock, but could get me one for about $50." FIFTY DOLLARS FOR A F#!@*&$ HARNESS that's got less than a quarters worth of wire and a chunk of plastic that surely, no matter how elaborate the production method, couldn't cost more than a dollar. And furthermore, I don't see how a piece of plastic and wires that weigh less than 2oz could cost $8 to ship. The only reason I'm upset is because it seems like someone is marking things up ridicously to take advantage of people in specific situations. Anyway, that's what I'm upset over. Maybe its nothing and I should go do something else, but I'm still not very happy over it. I don't consider myself cheap or anything, but when something clearly cost so little to make and then its sold for such a mark-up I get upset. Anyway, I'll stop rambling.
ezmeralda11
Ezmeraldall- vent away. Imagine my frustration when I had a tweeter broken on a pair of Eclipse car audio separates and was told they did'nt sell the tweeters separately; had to buy one whole side (tweeter, woofer and xover. (luckily the car phone installer who broke it paid). "I feel your pain" What you have apparently run up against is two things- 1. Cost to ship, inventory, account, etc. well exceeds actual cost to manufacture. The $17.95 + 7.95 probably represents the cost of all of the overhead (plus a tidy profit) as much as it does the cost of the part. 2. Business will charge what they can get, you need it and they got it. BTW, Clarion? Sorry, couldn't resist taking a shot. Hope your day has improved.
It's called capitalism and "supply and demand". The fact that it is a little piece of plastic doesn't matter. You need it they have it... Also the manufacturer is the one who invested the time/funds to design and build the gear. No matter how simple it may appear, it had to be designed probably on a CAD machine and then produced. The cost of producing one plastic piece could be hundreds or even thousands of dollars depending on the complexity. I am sure that after a while the economies of scale have caught up and the unit you are venting about may only cost the manufacturers mere pennies. I guess to me it just sounds like you want something for nothing. I am not tryint to be a smarty pants or anything like that, I am just asking that you perhaps look at it from another angle. Best regards, Mike
I can only imagine how much of your life is pissed away on garbage. It's unimaginable to me that you could whine to the world over $26. Probably the best thing you could learn is how cheap you stupidity was. Imagine if you built Challenger Rocket engines and you forgot to test the rubber o-rings for freezing temperatures or were the rocket scientist at Corning who forgot to test the effect of silicone on the body. Cheap price to pay for screwing up. Best wishes, Bill
Ezmeraldall- wow, just checked back in and found a couple of angry responses. Hope mine wasn't interpreted the same way. Just trying to point out another way to look at it. Hope you feel better having gotten it off your chest.