I'm trusting FedEx/ UPS less by the day


Many of the people working these high demand jobs in the shipping industry were already hating it before the pandemic and what not. Now I think many simply dont care one bit. Then you throw huge "fragile" and "do not drop" stickers on the box with a nice big beautiful picture advertisement of the component/ speaker on the outside box for everyone to see and its almost goading them to mess with it. 

Recently bought a subwoofer and  there was a hole/dent in the box  so deep it penetrated through the 2nd interior box. Obviously this was dropped from some distance. Not too mention the fact that the UPS driver just flopped the box off the dolly causing it to roll forward on to its other side. Right in front of me. No apology or anything,  just handed me the sign pad and acted like it was nothing. And that's how it's being treated in front of the customer I can't imagine what goes down in these warehouses. 

Ok end of rant 🙂

blue_collar_audio_guy

Showing 1 response by oldaudiophile

Just had to add my two cents to this one!

I've never had ANY problem with UPS or AMAZON deliveries and only one or two with USPS, which was quickly and effectively redressed. FedEx, on the other hand, is a raging disaster of a company, in my area anyway!

My brother-in-law recently had a pair of small floor-standers delivered by FedEx. He had home security camera video footage of the numbnut carrying the boxes (around 40 to 45 lbs. a piece) over his shoulders to the front porch and flip-dropping them to the ground at the front door. Fortunately, only the exterior box/packaging was damaged. He lodged a complaint with FedEx, nonetheless. Don't these bozos have dollies or hand-trucks in their delivery vans? Haven't they ever heard of the concept "don't work hard; work smart"?

My last 3 deliveries via FedEx were an 800-dollar laptop, 1200-dollar laptop and something considerably less expensive. The 800-dollar laptop was left or thrown in the brush at the foot of my 200-foot driveway. The 1200-dollar laptop was left on the ground in front of my neighbor's barn, directly across from my driveway, the evening before a snowstorm. My address is clearly marked by a metal pole with a big red number on it right at the foot of my driveway! The package of considerably less value was, similarly, dropped or thrown in the brush at the foot of my driveway.  Any one or all of these packages could easily have been seen and stolen by people driving by.

ALL of our UPS, Amazon and USPS deliveries are placed on our porch, out of the elements! On two occasions, when a UPS driver didn't want to risk driving up our rather steep driveway in the snow, s/he actually walked it up and placed it on our porch! I never thought of it at the time (shame on me!) but, if this happens again, I will do everything I can to find out who that person is and reward them with a generous tip!