i hear sim audio amps are unreliable


I am wondering about the integrated amps by sim audio. I have read old post on here saying that it takes forever to get the problem fixed and that some people had trouble with sim amp after only one year and that sims didn't want to fix the problem. when your sims audio product messed up how did things go with the customer service?
perfectcircle

Showing 3 responses by xti16

Elizabeth - He/she is asking a question regarding reliability of a product. My local dealer dropped the Sim line a couple of years ago. All he said was he was having problems with the factory. I could care less because I personally don't care for the Sim sound anyhow (too sterile and analytical). Some people like that sound and some don't. That being said if I was going to spend good money on a product I would want to make sure it has a good service reputation.
Perfectcircle
I didn't ask any details as to why my dealer dropped the line. Also as far as I know he didn't have any problems with units not working. Again I really didn't care because I didn't care for the sound. He did replace the Sim line with Burmester which is more to my liking but not affordable for me.
Kclone It was the W7 amp with P8 pre and Super Nova CD. My definition of sterile and analytical is the detail that is so pronounced that I listened to vocals and instruments. After an hour or so I realalized that was I exactly was hearing (on more than 1 occasion) - but not the music. To me that is fatiguing because I found myself 'concentrating' on too much of individual things. Don't get me wrong - there was a time when I thought that was ideal. Turns out it's not for me. I just want music. I'm sure there are many folks who love it. Just I'm not one of them. So maybe sterile and analytical isn't the best term I should have used. I felt the same way with Classe Omega series. For SS I like Burmester (can't afford it) Naim and Pass labs. But I'm a tube guy. I have an Octave V110 Integrated. What's great about the Octave if I want to go from warm and musical to more detailed all I have to do is swap some tubes. Don't have to buy a new amp - just tubes (they can be fairly pricey too but less than swapping out an amp or IA.

That's my story and I'm sticking to it.