I have problem with my Tenor150 - advices welcome

I did not get answers from Tenor to the mails sent in the last two months and i understand they have other priorities at the moment but i would really like to have this problem fixed.

This never ceases to amaze me. Imagine that your $10K plus amp has a problem yet the dealer and or manufacturer has not the class to respond. Only audiophiles will lay down for this treatment and make excuse after excuse.

WAKE UP.

Tenor is in trouble, a well known fact. Get used to the fact that you are most likely on your own now. Your dealer knows Tenor is in trouble, and most likely no longer carries the line yet has something "better and more resolving" to sell you. Good chance the dealer if he has a tech doesn't even want to touch the orphaned product.

Yep, where else can you blow 10K+ on an item only to find after a short time that there is no support, no help for ya, and no one will respond to your calls or email.....

Welcome to the world of the audiophile.

Best,

Paul :-)

Hello Metralla:

In reality I can certainly feel Mqg30's pain. However.....

How long as audiophiles will we bury our heads in the sand?

I'm all for the small manufacturer bringing out cutting-edge goods, and those who buy them. The reality is if anything happens to the small outfit the usual scenario is you are on your own. Perhaps I'm the only one who feels that morally the manufacturer need be available for repair on an item that may cost more than a decent used car?

The ideal ending would be that someone with experience in the repair of Tenor's product step up to the plate here and offer the man some help. We'll see if indeed this happens.

I have friends with boutique audio orphans that no one will touch for repair. Nothing like a $10,000 doorstop.

Knowledge is power. Be aware going in with any boutique piece that you may well be left hanging. That's my point.

AFAIC, it isn't right.

Best,

Paul :-)

Obviously Viridian can afford $20K amps that break with no support. Surely it must be nice to live in your world, where $10-$20K audiophile pieces that have no support or service availability are a minor thing.

I must have to work harder for my money, and value to me is an item that has support, and a ready and available service path.

Tish tish, my junky Levinson and Aerial, Classe pieces work every day.

Best,

Paul :-)

Lots of good points made. I'm glad that Mqg30 will be able to have his Tenor problem attended to.

LOL Fmpnd, Levinson is now based not much more than 30 miles from my home. At this time the only Lev product I have with any warrantee left is my 390S.

Best,

Paul :-)