I cant get my sub to work on my cal ssp 2500

I am not familiar with the ssp 2500,go to on screen display, go to speaker setup menu, check to see if the sub is set to [on or off].Most units have this feature for users who don`t use subs.Just a thought.

Is the ssp2500 replacing a unit that you were using.? Or is this a first time hook up.What is your dit front end? Are you patching digital coax, or glass? Here`s a test,turn the volume control all the way down on your sub.Unplug the the sub patch cable from the SSP2500. Turn the volume control up just a little quarter turn,and holding the patch cable in your hand quickly thump the center pin of the patch cable with your index finger.If you don`t hear the woofer respond turn the volume up just a little more. Try again,do you here it now.If you do then we can assume the sub is ok.Please respond back after you try this.

Glade to here it.Now give it at least 100 hours to burn in.Cal makes a great product.I had a Cal Icon CDp several years ago.It served me well.Sold it to my nephew, he is still using it to this day.Oh by the way, read those manuals well.Proper set up will make a world of difference in the sound experience!