I can't believe this.


I have had a Tascam recorder in for warranty repair since October. They claim they are backlogged and have no idea when they can look at it. They claim they are still trying to fix equipment that came in last summer.

But here is the thing that grinds me. They want, " I think they may be able to do a priority service for you, however as I mentioned, most of our service centers that do provide priority service have a fee for it".

This seems like bribery to me.

ozzy

128x128ozzy

Showing 2 responses by jerryg123

Yep, sent my TD145 in for a tune up and it took 6 weeks, but I am just glad to have a local guy that knows about 45-year-old turntables from Germany. 

Why?

You pay more to overnight a package.  Lots of companies will charge a fee for expedited service. May only be a day shorter than waiting but it's expedited. 

 

 The serious backlog is not unusual at all these days but the priority service for a fee is pretty scuzzy.