I can't be the only Cary Audio DMS-600 user experiencing this problem streaming Qobuz ...

I also stream Qobuz on my Aurender N20 Music Server and have no issues. I suggest you reboot your Modem, Router and ALL other devices to see if that helps.

If you songs still stop mid-play and skip to the next track, you need to do more investigation. Is this happening on all albums or just a few? What are the playing conditions when a song stops and goes to the next track? Is it 1 out of a 100 albums? What is the frequency of this stop and skip occurrence? You above post implies your Cary Audio DMS-600 is not at fault. I suggest you email QoBuz and ask them. I doubt Qobuz is causing this but you have to ask them.

Please also log out of QoBuz and sign back in.  

I hope others on this Forum have some additional suggestions.

@vpm, It sounds like the new Cary App is causing these streaming issues and I am surprised they have not been able to help. I still do not understand why you and only one other person are having these issues using the Cary Audio DMS-600. You would think many more Cary users would have these issues. It sounds like the issue is caused by the Cary Streamer 2.0 app and I suggest you contact them again for assistance.

Please also double check the settings in the Streamer 2.0 app to ensure everything is set correctly. Something might of been changed during the update.

IMPORTANT-1: I also found these instructions on the Cary website:

"Updating Firmware
These are big changes to the firmware. After you have successfully updated the firmware, it is highly recommended to then do a Factory Reset from the handheld IR remote (Menu>>Reset). Once the factory reset is complete and your unit has booted up, pull the power cord and leave it UNPLUGGED for 5 minutes. Plug it back in and wait 2 minutes before turning the unit on again.

NOTE: You will have to reconnect to Wi-Fi (if you use Wi-Fi instead of ethernet) and your music streaming services. Additionally, any USB, SD, or PC Share drives will need to rescan".

VERY IMPORTANT-2:  "After you have done the update and Factory Reset of your DMS/AiOS, completely DELETE the Cary Streamer app from your phone or tablet then download the latest app called Cary Streamer 2.0. This new app REQUIRES you have location service turned on while using the app".

I also suggest you contact the Retailer where you purchased your Cary Audio DMS-600. I am hoping they can help.

Many years ago, I also had similar streaming issues and it was caused my Linksys router. The Linksys software/firmware had an issue and was dropping packets. It was a known issue and they were working on a solution. In any case, I replaced my router and my streaming worked perfectly. In your case, I do not know if the router is the cause but it might be worth some investigation.

Any updates on the Cary Audio DMS-600 streaming issues?   Were you able to get it to work?   Please keep us posted.  Thanks......

This makes no sense. You said “Everything played fine for 2 days and then on the 3rd day Tidal stopped after 32 minutes and then stopped another hour later”. Why does it play perfectly for 2 days and then stop on the next day?

Since it worked on the previous version, and not the Cary 2.0 App, implies the issue is with the 2.0 version. However, since it worked for 2 days, and then not work the next is a concern. When software works, it ‘usually’ works all the time and not for 2 days and then not. I have no clue what could be causing this. I am also surprised that Cary cannot help solve the issue.

Is it possible your router sometimes has failures that is causing the issue? Can you borrow another router and test it? BTW, several years ago, I was using an Apple Extreme router that sometimes had streaming issues. I replaced it with a Luxul 3100 router and everything worked.

I am not a fan of using the suggested solution of going through a public DNS server.

I hope someone else can solve this issue. Help?

Is it possible you are having Router intermittent connection drops?  I found these suggestions by searching the Internet. 

“Random disconnect problems are generally hard to pin down because there are so many variables to consider in both your ISP’s network and the router you use. The main way to attack the problem is with good old disciplined troubleshooting techniques and lots of patience. We don’t have a sure-fire fix for you, but these troubleshooting tips should help:

1. As much as it’s a pain, get the router out of the loop and see if you have the problem with just one computer attached directly to the Cable or DSL modem. If you still have the problem, at least you’ll only get the run-around from your ISP!
2. If the problem goes away without the router, reconnect the router and upgrade your firmware to the latest revision. This is usually available from the router manufacturer’s support website.
3. While you have a normal connection, log into the router admin pages, and take a screen shot of the Status page, or at least write down the WAN IP, Gateway, and Primary and Secondary DNSinformation. Save this in a handy place next to the router”.

Please also check to see if your router firmware needs to be updated. Please keep us posted.

NOTE: I like the above suggestion to bypass the router and see what happen.

After some more thought, I strongly suggest you connect your Cary Audio DMS-600 direct to your modem and bypass your router.

Please also check to see if your router firmware needs to be updated.

This test will either confirm your router is working okay OR is the cause of your Tidal streaming dropouts.

If the router proves to be okay, you probably need to look at the Carry 2.0 App.

Please keep us posted. Thanks.

@vpm, Your above action plan is excellent and I hope it solves your Tidal steaming issue.  

Like you, I also do also not understand "how everything played fine for 2 days and then on the 3rd day Tidal stopped after 32 minutes and then stopped another hour later”.  Why does it play perfectly for 2-days and then stop on the next day (stopping periodically)?  

BTW, I also own the LUXUL Wireless Router AC3100 Wireless Router, the XAP-1510 AC1900 Access Point and the LUXUL 1008 8-port digital switch.   These are great products and, I hope, there use will solve this very strange streaming issue.