@asvjerry - I wondered whether the issue @soix is having may be related to the credit card thing and/or A’gon’s two-factor authentication.
I didn’t think I had a CC on file with A’gon until last week when I purchased something from this site (first time in a long time) and one of my CCs was shown as being on file. Therefore, it appears that I have both the two-factor authentication and the on-file CC.
Having a card on file, doesn’t bother me as much as some people but I have had that BOA card since the early ’90s and anytime an entity has tried to scam me, BOA has caught it and rectified the issue, usually before I even found out about it.
I agree that it is unfortunate we cannot simply converse with each other offline, but I understand that A’gon is trying to protect their business model (i.e., fees for sales).