How to get balanced inputs working

No the audio horizon dac was working in xlr with another balanced preamp the sugden and worked fine in xlr

Yes the audio horizon dac was working in balanced no problem ,can't get the mbl 5011 to work , in xlr , when dac switch on xlr with mbl hooked to balance no sound , as soon as I switch ,from xlr to RCA while still hooked to balance inputs ,music plays , I therefore assume mbl not true balanced input, or it has to be activated by mbl dac

Tried the resetting The 5011 as per mofs instructions (thanks mof ) still no audio, front of audio horizon dac setting is xlr ,balanced lit on front display on the mbl no audio ,switch dac knob to RCA now have audio

Dac is connected with digital cable to cdp

The audio horizon dac is the modded 3.0n to svt 90% of there $7400 ref dac it's very very musical and very analog sounding , had the Weiss dac here , mbl , sugden and antelope , beats them very easily , the low level detail scary good

Connections between dac and cdp is rca

Its a shame That I'm having a problem with the mbl balanced , because that's where the audio horizon shines more low level detail ,better tmber in voices ,larger soundstage , overall better musicality ,as the original hook up was with the sugden preamp in xlr and was awesome and the sugden is no mbl so I assume all these nice harmonic textures were from the dac

No I'm saying with the sugden preamp hooked in xlr , dac in xlr everything workks fine , so I know the dac is fine ,if I switch preamps use the mbl on xlr ,I have no audio

THanks al for your input

Davehrab. Great shot , that was the final thing I checked , it's a German made for us market and it checks all out pins ok , great shot though dave that was my last kick at the cat thanks dave

Lots of music when knob is set to RCA,

Ok will give it a try will pick up a balanced digital cable this morning that's it thanks brf , looking forward to it

Al the digital Valhalla I have is 28 " sound is awesome in RCA with battery powered cdp , goose bumps. Thanks al

Dave, thanks for all your effort , ive got one more idea as well that I'm going to try , let you know my , findings, have battery powered cd transport in RCA dac to preamp in RCA with the super modded audio horizon dac ,sound ,harmonic textures ,detail , weighting bottom,noise floor ,goose bumps everywhere Thanks guys for everyones thoughts suggestions your the best regards pavpet