How to approach seller of damaged amp


I received amp via Fedex damaged, but the packing is poor at best, flimsy box, amp covered with plastic grocery store bag and a piece of cardboard on top and bottom. Now I am sure this does not meet Fedex packing standards (deny claim) and I feel the seller shares some responsibility. Ideas? I would just like to return (i abosrb shipping cost and seller sends $$$ back) it and null the deal does this seem equitable?
rasta

Showing 1 response by rasta

I pretty much know from the packing that any carrier will deny the claim, I would(would u wrap an item in 1 plastic grocery bag?), my problem is not with the carrier, but with the seller. What approach and results can I expect. I have not tried the preamp but the face plate is crushed on a corner, now should he be forthcoming and replace the facepate? I would like him to take it back if he would not replace the plate. Is that asking too much!