This is nothing new. Welborne has been known (from those who have dealt with them) for poor service and bad business practices for years now. Just don't do business with them. This thread should help some other unsuspecting potential victim. Keep it going so it will be up a while.
How Pathetic is Welborne Labs?
You would never believe this story. Welborne Labs sent me someone elses power supply in error. I advise welborne, they send me a return label. I ship back the power supply. I get a phone call from the person who received MY power supply from Welborne. Welborne sent them my personal info in the form of a shipping label for us to swap power supplies! Its a swap meet! AMAZING! so, I send them mine, they never send me theirs cause this 'guy' calls them and says he will send me his (cant make this up). Well, he is snowed in so he has not been able to get to a post office (and this is my problem because welborne labs is PATHETIC). Great promo for Channel Island Audio. Get your power supplies from them.