Many years ago, when I was fairly new to this hobby, I would do all of my business with one local shop. I bought a fair amount of gear from this fellow and his company along with records etc., At the time he was the Linn turntable dealer, so i bought my first Linn table from him.
One day I was in his store looking for a particular record. I asked his sales guy if they had the record in stock, only to be told to get out unless I was planning on buying something that visit. I immediately asked for the owner, whom I knew well, expecting him to be a little more courteous to me. Nope, the guy was on the same page, either buy something immediately, or get out!
I left his store and never bought another thing from him, plus I told all of my a’phile friends of this occurrence, and they too boycotted the store.
Many years later, after i had acquired numerous pieces from another local store, I ran into the first stores prior manager. He told me that he had heard of the circumstance with me and that he was shocked that not only the other salesperson spoke to me in that manner, but that the owner himself behaved in such a fashion, wherein he apologized profusely for their actions.Needless to say, the store in question closed up shop several years after my experience with them...and as they say...good riddance.
