My guess is that the artist's reference to Google is a suggestion to research comments on the particular recording. And I suspect from all you've described that doing so will turn up indications that there were technical problems of some sort either when the recording of the live performance was made, or subsequently during the process of mastering and engineering the CD.
I can't envision how either a physical defect in your particular copy of the CD or a problem with your system could be consistent with the facts you've described.
Regards,
-- Al