how high is the drop test at ups?


just got a new set of high quality bookshelf speakers. one is doa. so i looked inside and the xover is snapped from the terminals and has a corner cracked off. i have never seen this before. there is no damage to the box. i wonder how this could happen. it looks like a powerful force must have developed even tho the crossover is heavy duty and weighs more than many.
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Showing 1 response by trelja

As someone who needed to send and receive a lot of packages, I got to see the good and bad of each shipper.

Overall, this is my opinion on shipping in the USA:
FedEX - Best means to ship larger packages. Damage rate higher than USPS, and dealing with a claim is more involved/less certain

UPS - Avoid, if possible. Highest rates, most likelihood of damage, most difficult to make a claim for damage, and least likely to pay on that claim

USPS - Best means to ship smaller packages. Priority Mail will get a package anywhere in the country within 2 (at most, 3) days (up to 5 days for comparable UPS and FedEX service), often at the best rate. The USPS handles packages safely, with an inordinately low damage rate, and is by far the easiest to deal with in terms of paying out on a claim

NOTE: Do not, under ANY circumstances send or receive a package via UPS when dealing with a USA/Canada border crossing. To do so is to invite a shocking degree of holdup in delivery, cost/fees incurred, and even higher probability of damage due to poor repacking after inspection.