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How Could I Get A Mivera Audio Purestream and Superstream Serviced If Needed?

So I am considering dabbling in the used market for a Mivera Purestream and Superstream. I understand Mike (I don't know his last name) has closed down the Mivera website, and is perhaps doing OEM design these days.

While these units look nicely built, I have been trying to answer the question of how could I get one serviced if that was ever required. I don't have a way to contact the designer yet, and that is stopping me from making a purchase.

But if anyone has an idea of techs that I could call in an hour of need. Then I think I could feel better about making a purchase of one.
neonknight
mresseguie's avatar
mresseguie
45 posts
 
Neonknight,

I know a guy who lives close to Mike (and may still hang out with him). I can email him to ask if Mike services his discontinued gear. Given that we're in the middle of holidays and a pandemic, it may take a few days to get an answer.

M

amuseti
1 posts
 
anyone able to get a hold of Mike? His miveraudio.com email shutoff too. There's a group of us who has paid over a year ago, and are still waiting for him to get back to us on PureMusic MKII.
debjit_g
280 posts
 
He sold all the units with 10 yr warranty but now looking back I think that it was a fluke just to make buyers comfortable. All those who are waiting for PureMusic MKII, did anybody receive one yet ?
scb27
1 posts
 
I think he shuttered that business so the warranty / trade-in options likely went with it. I was in the queue for a Purestream Dac but there were issues with his suppliers that forced him down a different route and he just didn't have the money to refund people after he'd sunk it into the project. I got some back through the credit card company but lost the rest.

I don't think there has ever been a question over the quality of the gear, but the approach to dealing with backers and 'secret groups' should give an indication of what to expect in terms of support!
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