I think he shuttered that business so the warranty / trade-in options likely went with it. I was in the queue for a Purestream Dac but there were issues with his suppliers that forced him down a different route and he just didn't have the money to refund people after he'd sunk it into the project. I got some back through the credit card company but lost the rest.
I don't think there has ever been a question over the quality of the gear, but the approach to dealing with backers and 'secret groups' should give an indication of what to expect in terms of support!
I don't think there has ever been a question over the quality of the gear, but the approach to dealing with backers and 'secret groups' should give an indication of what to expect in terms of support!