Oneprof is absolutely correct; you need to contact Bobby at Merlin by phone. You just purchased an incredible speaker that can produce magic. But they're not magic wands which can be waved in any direction, its imperative they are set up correctly. Bobby can supply you with the instructions, tools, and expertise, needed to get the most out of his speaker and B.A.M. unit.
Take Care,
Kevin
Take Care,
Kevin