Honesty is the best policy...I think.


Heres a question for the Forum. I have my PS Audio Perfect Wave Transport for sale here. I purchased as a refurbished unit directly from PS Audio. In use, it will occasionally freeze up and by that I mean the remote or touchscreen will not function. And by occasionally I mean not more than once a month. The first time it happened to me I called PS Audio who told me to turn it off at the back, wait 10 seconds and turn back on to cause it to reboot which solved the problem. They told me it was normal like with any computer. I think it happens more often when I am playing discs I have burned at home of hi-res files. I have also done some research online and see that this is very common with this transport. So, now that I am selling the unit, I have mentioned that this is something that can happen. I don't want someone to purchase the unit, have it do this and then accuse me of not mentioning it. It has, of course, freaked out potential buyers. At the same time there are several other units just like it for sale with no mention of this and I know this to be a quirk of all of these units - not just mine. It works fine and I have enjoyed it for several years. I am selling only because I purchased a DMP that, what a surprise, occasionally does the same thing.  What would you do?

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Showing 3 responses by bigsecret

Thanks for supporting what I, too, know is right. It just seems like a punishment when this is standard for these units but no one selling one ever mentions it. It is such an insignificant problem but sounds scarey. The last year or so I got in the habit of just rebooting it once a month - a 30 second task to prevent it from happening. Again, thanks for your comments.

Thanks again for the supportive comments. And, if I've learned anything from this, it is to keep an eye out for elderly folks in need of a tire change.🤔

Again, thanks for all the great responses. Special thanks to Oldhvymec. I have someone interested and I have suggested they contact PS Audio to discuss the issue before committing to buying. My sale, by the way, includes a brand new disc drive from PS Audio just in case. But, I have had no problems with the disc drive in the few years I’ve had the unit. In fact, except for the occasional reboot it has been a very enjoyable transport. And, even the reboot is hardly an inconvenience but seemed like something that should be mentioned to a prospective buyer. I am only selling because I have moved up the the next generation DirectMemoryPlayer. I won't be surprised if it too requires an occasional reboot.