Home Theater Enclosure Problem?

I have been looking into purchasing some brass footers for my components. Has anyone used the Mapleshade Ultimate Triplepoints? Thank you.

I have an Arcam AVR 250 with an Arcam DV78. The speakers are JM Lab 716S Chorus Line(mains) w/ a JM Lab 700S Chorus Line (center) and JM Lab 716S (rears). The front 3 spkrs have Rega cables. The problem is understanding the dialogue from the center channel when watching movies. We think we have everything hooked up correctly and every setting set proberly. We have adjusted and readjusted every setting many times with little or no improvement. I have been running the mains on 0-5 with the center at 6 and the rears around 2-4. I purchased a sound level meter and set the levels correctly. No help. The voices coming from the center sound thick at times especially the British accents. We have tried the center at 5' and 2' with no improvement. The odd part is that I can understand every word coming from my TV during a broadcast when it is coming out of the center. Thank you for your time.

I can hear the TV perfectly when it is played through the Arcam. I never miss a word. It's only on DVDs that I miss words occasionally.The digital signal is sent to the AVR 250 via a Transparent Premium TVC 2 meter digital cable. The viewing room is 20'X 30' with a 17' ceining. There is a staircase coming down into this room on one side. Sometimes it appears thar the audio is plainer when at the top of those stairs. There is thick carpet on the floors and stairs with a cloth sofa and loveseat. There is nothing between the center channel and the listening position.