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Highwater Sound

I realize there have been several positive comments regarding Jeff Catalano and Highwater Sound out of NYC, mostly involving TW Acustic turntables. Please bear with me as I also add another supportive comment towards Jeff and Highwater Sound.

I recently purchase a TW Acustic Raven AC-1 and TW 10.5 tonearm along with an SRA Ohio XL Isobase. I can only give my highest recommendation to Jeff. He was very great to work with, and took plenty of time to answer all my questions. He never seemed rushed. His communication with me during the purchase process and waiting for shipment was top notch, answering my emails within just a few hours or shorter. His availablity and help during set up of my turntable (he's in NYC and I'm in OK) was great. Always available by phone and eager to help.

It was very refreshing to work with Jeff and getting my new analog front end. I think if all high end dealers could be like Jeff, the industry would be more healthy right now.
philb7777

Showing 1 response by tdaudio

tdaudio
201 posts
 
Made two purchases in the last three of four years, an AC 1 and a Raven 10.5. I like Jeff's approach, he is easy to work with. And I like that he doesn't work the dark side. You know, taking the position of a know it all expert who is constantly dropping little "doubt bombs" and vague comments that add no value in understanding audio issues and seem to be said more to remind you that they are "wise"

Crap, that reminds me of number of posters on Audiogon

My child starts college in NYC this August. I plan on stopping by Jeff's place a couple times over the next few years. But tuition might swallow my audio budget for a while.
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