High Eng Audio Auctions on Ebay does not honor their deals
Purchased a pair of Eminent Technology LFT-VI speakers from them off Ebay and they delayed shipping for a week saying that their staff had contracted COVID.
Yesterday they said that they cannot ship the speakers because the shipping was too low and asked for money to ship them to me.
Very disappointed with the way they conduct their business.
Yesterday they said that they cannot ship the speakers because the shipping was too low and asked for money to ship them to me.
Very disappointed with the way they conduct their business.
Showing 8 responses by triode12
The listed postage fee was $800 shipped to Australia. $600 for the USA. They did not honor the $800 fee which is not insignificant. Yet they wanted more money to ship it to me. New message from: highendaudioauctions (12,115)We just got back into the office today. Do you have an address in the United States by any chance you can have these shipped too? Our international freight company does limited shipment to Australia and the cost is extremely high from what they are quoting. If you are okay with paying additional shipping cost we can still ship them if not we would have to cancel the transaction. Thank You! |
US $800.00AustraliaFedEx International Economy®Estimated delivery within 3-28 business daysSeller posts within 1 day after receiving cleared payment- opens in a new window or tab.
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This was the previous email after I asked them why they were taking so long to ship. Obviously they were stalling - probably someone offered them a high price post-auction. New message from: highendaudioauctions (12,085)Shannon, the speakers are packed up but have not shipped out yet. Since Monday we are closed down due to covid and awaiting test results on some of our staff. Thank You! |
The shipping costs were advertised as such and were not cheap. If they made a mistake, they should have kept their side of the deal or informed me immediately after I paid. Instead they delayed shipping and gave the excuse that they were closed for COVID and then only yesterday (a week later) say that it would cost more. So they were not transparent from the beginning. I suspect someone offered them a higher amount after I had made the purchase and that is whom the speakers will go to now. I don't think it will be advertised again on Ebay. |