High End Repair in Phoenix

I agree with the posts about the high quality of James' work at High End Repair in Phoenix.  He fixed my Clearaudio turntable yesterday.  I live up in Prescott and it's a long and tireing drive (at my age) to Phoenix.  I contacted him over the phone, and he was willing to schedule me out a week and have me drop off my turntable at the start of his day.  I broke the internal solder of the RCA plugs twisting the tonearm cable out of one of my preamps.  He got the cable fixed.  Also he noticed that the central bearing was lose, and he fixed that too.  He was done in a few hours and I was able to get back home the same day.  I am really happy with the work he did and he was nice to work with too.  I'd recommend him to anybody.

Thank you for that valuable feedback. Glad he was able to resolve your issue in such a professional and timely manner. Good turntable guys are hard to find.

I'll continue to recommend him.

mwh777, I'm wondering if you were able to get your unit back by any chance.

I shipped a Line Magnetic LM-508ia amp to James in July of 2022.  Over two years, 55 emails, and several phone calls later, and I have yet to have any indication of when it may come back. 

I've even gone so far as to ask for it back in whatever condition it may be in, but the deadline on that has come and gone as well.  I'm a 5 hour drive away, and would really like to avoid the road trip to pick this thing up in person if it can be avoided.

I have used James at High End Repair 5 times in the past 8 years as I am nearby. He has always done excellent work! My Thorens TD160 has never sounded better after Jim tuned it up.

He has mentioned some challenging health issues with his family and his move to new location, so I hope that is finally going well.

BUT, James you have had my Mitsubishi Tuner for over 2 years, please contact me about this. I really want it back.