Viking should just refund the buyer $ even if he was slightly in the wrong a manufacturer of specialty products should always take care of customers or things like this happen and now you losing customers, your reputation, and thus may be gone soon. Vikings fault they could have nipped this in the bud. Could have taken care of a repeat buyer something any builder values highly.
Hey - What Happened to the Beware of Viking Acoustics Thread
Just wondering what happened to the thread detailing Viking Acoustics' recent poor customer service tactics. Poof and its gone.