Help with kef r900 issue


I bought a pair of kef r900 speakers from kefdirect in April 2018. I enjoy them most of the time, but with some vocals, e.g., Alan Jackson, Allison Krauss and Mary Chaplin Carpenter, at nearly any level, they sometimes make a ripping, tearing or distorted sound that is hard to describe. Initially, I used a McIntosh MC202 with 200 rms, and now a Rotel RB 1590, with identical results. Initially, I used a very old Transparent Musiclink cable and now a Transparent Plus, again with identical results. I’m about to dump these unless I can figure it out since KEF has no one in the NW to repair them and they advise against paying to ship them (I agree). Before I write them off as a bad bargain, theories are solicited! Thanks
128x128maritime51

Showing 2 responses by audiotroy

Maritime, I can assure you there are 0 design defects with the current Kef R series, 

Please remember Kef is a very large company with extensive engineering resources, you may or may not like their sound but they do not design products which have eggregious flaws. 

Any company which has the engineering talent and testing and fabrication resources of a $100 million dollars plus a year company is going to make a pretty good product.

If you are having problems with the speakers it could be a bad crossover part perhaps or it could be something else with your chain. 

Perhaps the raspy quality is in the recording? 

It also might mean the clarity and voicing of the R 900 is not to your taste.

The R series is a very clean uncolored sound, you may prefer a less resolving loudspeaker.

This is why we sell mutlitple brands of loudpeakers and why we suggest buying from a dealer is always the better way to go.

Dave and  Troy
Audio Doctor NJ
Maritime we are a long time Kef dealer, there is no way that if you replaced a set of drivers and the speakers are making the same distortion is it the drivers.

You may have a bad part in the crossover or there is something wrong with one of your components.

The likelyhood of both speakers having an issue is doubtful you need to go back and start checking your components.

I would borrow an amp and start there.

This is one of the reasons why buying direct is not a good practice if you have a local dealer then your dealer would be assisting you to resolve the problem.

Dave and Troy
Audio Doctor NJ