Help with iTunes library failure after SnowLeopard


I have three Mac Minis that play to DACs on three separate systems. Things have been great until a week ago.

One Mac Mini has the library on a separate, USB-connected hard drive.

This is “home base[HB]”, and until recently the two other Mac Mini systems (out-boards [OBs] downloaded the library stored on the HB library and played from that library just fine.

I installed Snowleopard on all three Mac Minis. All went well with that. Until a week ago, the two other Mac Mini OBs loaded the library just fine from the HB computer library. Both OB computers loaded the library and played just fine.

Now, nothing doing.

Each of the two OBs seeks the library on the HB computer. When this happens, the library is never loaded on the seeking OB computer, and the library loading process causes the whirling disc syndrome (cursor) on the HB computer causing (eventually) a forced shutdown of iTunes on that computer.

The library names haven’t changed. The sharing settings haven’t changed. The library fails to load onto the two other “outboard” computers.

The wireless is working fine (loads Safari just fine, loads Netflix just fine for streaming movies, likewise Rhaposdy).

I am truly puzzled.

Your thoughtful assistance is much appreciated.

:) listening,

Ed
istanbulu

Showing 4 responses by istanbulu

I'm still waiting, as is the Apple tech rep, for this engineering team to get back to us. I'll be sure to post info as things develop. Meanwhile, I appreciate efforts to keep this thread alive.

Ed
Thanks guys... yes I have the same updates including the newest iTunes on all computers. The wireless firewall wasn't involved except to dl the iTunes sw...

Yes, I think I'll have to contact Apple tech support later this week,

Ed
I've called Apple support as someone suggested. After an hour and a half of Q n A, the lead said he had to take it back to his team. He said they'll call back this week with further info. Baffling. I'll report what I find out as contacts develop.

Ed
Hi Peri,

Well the Apple support guy and I had to give it up. I'm now going to direct peripheral HDs and will not be using the wireless library connection. He gave it his all as did I. It was just like a Windows snafu... sucks, but it is what it is.

:(