Help with integrating Internet Cable and Directtv


Mom's house got two cable lines going into the house. And, with her Directv, both of these cable lines are used in order to feed a receiver in the living room and another in the master bedroom.

Now, my mom wants to get Internet Cable. The cable guy showed up this morning and claimed he couldn't install the Internet Cable because both of the two cable lines are already being used by the Directv dish. So, I went to RadioShack and bought a digital quality COAX splitter and tried to split one of the lines from the dish to feed both receivers, but only one receiver will get signal at a time.

Is there anything else I can do? Is there a way to split a directv line? If all else fails, I can call Directv to have them haul their butts here to reinstall the dish. The cable guy claimed the dish guy should have only used one line but is easier to use both lines so... But, I hope I can do this myself. So any ideas will be appreciated.

Thanks.
viggen

Showing 1 response by slipknot1

Your DirecTV lines and "cable" lines should be mutually exclusive in that the dish, if it is feeding two recievers in two different rooms,is a dual LNB with a double run of coax coming out of it to feed the two DirecTV boxes. The cable Internet service, if I am to understand you, is from the cable TV provider, no? If so, there should be in place already a coax feed that comes into the house from the street, whether you have service or not. A DirecTV install should not be using cable company coax cable. Look around the house at the point where cable would normally come into the house from the street. If there was ever cable TV service on the property prior to the dish being installed, there should be a cable terminating inside the house. A competent Cable Internet provider ala Comcast will have a tech who can get a modem on that line and get you up and running. If there is no service coming into the house, the cable TV/Internet provider can very easily bring one in from the street. I would assume others in the neighborhood are using cable for TV and/or Internet. If the dish installer used existing line from the cable company, not only did you not get what you paid for on the install, but also, the cable company might have a beef with the installer. If it is as you say, the dish installer needs to make it right, or, you could play dumb with the cable company and tell them they need to bring the coax in from the street to provide you with high speed Inet. I suspect the cable guy may have been a subcontractor and didn't want to do the work to bring a line from the street.