Help with audio alchemy ddp1


Hi all!

 

Just bought second hand ddp1 Wich was spesose to work perfectly but I have some problem.

 

The first is that I can't install the USB driver on my computer. When I connect the dac it is not recognize and when I try to install it from elac website it said that the dac must be connected and then it can't continue..

I try 2 computers, updating the fw, playing with the dac inputs but nothing.

 

A second problem is with the volume control which goes mad.. and the third one is when I'm connecting my Allo digione signeture source (serving as room endpoint with dietpi)

To the dac it once in a while (few minutes) stop playing for a fraction of a second, make a 'clik' sound and the pll indicator is going red. Any idea of how to fix it? I tried to play files from the network and from tidal but same problem...

 

Try to connect with elac support, but they a really slow and don't very helpful...


roip1
It's a bummer you're having so many problems with it. Hope you don't take any offense to this but do you have it on the "preamp" setting as well as the proper input setting? 

Hi guys, do you know if it is possible to use a ddp1 with a raspberry pi3 streamer?

“The volume control problems is due to a very sensitive alignment that need to be done. You can try to do this on your own, but it can take some time.”

I also purchased a second hand DDP-1 that has a volume tracking issue. Would anyone know how the alignment process can be attempted on my own ? I contacted ELAC and Peter by email but did not receive a response yet. Thanks !