I've never had a shipping problem other than, the time it took to get somewhere, or it was delivered to the wrong location.
I have never had any equipment hurt by shipping provided they were packed, labeled, and handled correctly. For 25 years I shipped regularly to and from the EU. EXPENSIVE electrical equipment. Usually something to do with remote control, with or without cables. Sometimes computer software/hardware, for structural sub surface underpinning or foundational support. Expensive and very sensitive. Normally it's one of the issues I outlined. Packaging being number one..
If the product moves inside its container, and the any portion of the product TOUCHES the "inside" of the outside (second) box, it was packed WRONG, or dropped from a greater height than approved for that shipping container. ALL of the remotes had location and upright tracking.. No lying allowed. You toss that box it will show when where and WHO, did it...
That goes BOTH ways. the OUTSIDE cannot touch the outside of the inner box, anywhere in the packing.. audio2design position I think.. outside visual damage is a NO NO... "We are gonna look further", and possible rejection. JUST WAIT. Delivery person. That's me.. PEANUTS are rejected at the door... NO EXCEPTIONS...
If any where along the way that happens the PACKING will show the failure, and that handling was an issue.. I've never had an unresolved issue, with shipping.. I pack as if it is coming BACK to me...Not going to you..:-)
OP your problem is TIME.. it's not on your side MONTHS later, wow that is a long time. I wish you well..
The legal mumbo jumbo isn't worth a hoot is someone isn't gonna argue it for you in front of a JUDGE. OR YOU.. then you still get to collect...WHOLE different story...
Pack it right, prove it was packed right, and get your money.. Pic go a LONG ways, too.. Lots of pre, and during packing...PICTIRES...
Regards
I have never had any equipment hurt by shipping provided they were packed, labeled, and handled correctly. For 25 years I shipped regularly to and from the EU. EXPENSIVE electrical equipment. Usually something to do with remote control, with or without cables. Sometimes computer software/hardware, for structural sub surface underpinning or foundational support. Expensive and very sensitive. Normally it's one of the issues I outlined. Packaging being number one..
If the product moves inside its container, and the any portion of the product TOUCHES the "inside" of the outside (second) box, it was packed WRONG, or dropped from a greater height than approved for that shipping container. ALL of the remotes had location and upright tracking.. No lying allowed. You toss that box it will show when where and WHO, did it...
That goes BOTH ways. the OUTSIDE cannot touch the outside of the inner box, anywhere in the packing.. audio2design position I think.. outside visual damage is a NO NO... "We are gonna look further", and possible rejection. JUST WAIT. Delivery person. That's me.. PEANUTS are rejected at the door... NO EXCEPTIONS...
If any where along the way that happens the PACKING will show the failure, and that handling was an issue.. I've never had an unresolved issue, with shipping.. I pack as if it is coming BACK to me...Not going to you..:-)
OP your problem is TIME.. it's not on your side MONTHS later, wow that is a long time. I wish you well..
The legal mumbo jumbo isn't worth a hoot is someone isn't gonna argue it for you in front of a JUDGE. OR YOU.. then you still get to collect...WHOLE different story...
Pack it right, prove it was packed right, and get your money.. Pic go a LONG ways, too.. Lots of pre, and during packing...PICTIRES...
Regards