There have been a lot of problems with that player in general and they are not related to the Pioneer drive as Pioneers are far more reliable. Most of the problems have been software related but yours dose sound mechanical It may be worth sending to Harmon even though it will take a while becuase when they repair it they will also update the software which should be much better now. Another option is to contact Classe in Canada as a lot of the engineers that worked at Harmon now work for Classe. If that doesn't work there is a repair place in St. Louis Missouri called Alphatec that has a very good tech by the name of Zaw. He has been able to fix a lot of things that are strange or no longer in buisness. If you do a Google search for Alphatec in St. Louis it their number will come up.
Help needed with defective Proceed PMDT
Hi.
In December 2004 I bought a 4 and 3/4 year old Proceed PMDT that had been imported from the US. The Swedish buyer then sent the player to the Danish distributor and paid about 500 Euro to convert the player to 230VAC and region 2. I paid 1800 Euro for the player.
After having had the DVD player for 3 months, it started having major problems during CD playback - the first 5-10 minutes of many (but not all) CD's are accompanied with a kind of howling/whistling noise from the drive. On top of that, the drive tends to skip a lot during this time.
After these horrible 5-10 minutes there is no more noise and no more playback problems. DVD playback generally worked with no skipping - on some burnt discs however, there were be very few problems.
I contacted the Danish distributor who suggested a faulty laser which would require a completely new drive - the repairs would cost me approx. 1400 Euro. This large amount is totally out of proportions considering the price that I paid for the player, so I contacted Harman Specialty in the US - there was actually still 3 weeks of US warranty on the player at this time. Several mails to Harman Specialty resulted in absolutely nothing - they more or less told me "Well, you can't get the machine to us within warranty, so forget it and pay the Danish distributor" who - off course - didn't sell the machine, so no warranty there.
So I contacted a local repair shop, who found out, that the laser was a Pioneer model; they exchanged the laser but were unable to locate the correct drive motor. So I got the player back with a new laser. At first the problem wasn't that bad, but over time skipping is an increasing problem. The noise from the drive is also present on most CD's.
So my question is now:
> has anyone else had this problem and solved for less than 1400 Euro?
> does anyone know which Pioneer drive is used in the PMDT?
> does anyone know if it is possible to change the entire drive to a Pioneer model?
To illustrate the costs, I can add, that 1 Euro is approx. 1.20 US$
Hoping that someone out there can give me some advice ...
/Jens
In December 2004 I bought a 4 and 3/4 year old Proceed PMDT that had been imported from the US. The Swedish buyer then sent the player to the Danish distributor and paid about 500 Euro to convert the player to 230VAC and region 2. I paid 1800 Euro for the player.
After having had the DVD player for 3 months, it started having major problems during CD playback - the first 5-10 minutes of many (but not all) CD's are accompanied with a kind of howling/whistling noise from the drive. On top of that, the drive tends to skip a lot during this time.
After these horrible 5-10 minutes there is no more noise and no more playback problems. DVD playback generally worked with no skipping - on some burnt discs however, there were be very few problems.
I contacted the Danish distributor who suggested a faulty laser which would require a completely new drive - the repairs would cost me approx. 1400 Euro. This large amount is totally out of proportions considering the price that I paid for the player, so I contacted Harman Specialty in the US - there was actually still 3 weeks of US warranty on the player at this time. Several mails to Harman Specialty resulted in absolutely nothing - they more or less told me "Well, you can't get the machine to us within warranty, so forget it and pay the Danish distributor" who - off course - didn't sell the machine, so no warranty there.
So I contacted a local repair shop, who found out, that the laser was a Pioneer model; they exchanged the laser but were unable to locate the correct drive motor. So I got the player back with a new laser. At first the problem wasn't that bad, but over time skipping is an increasing problem. The noise from the drive is also present on most CD's.
So my question is now:
> has anyone else had this problem and solved for less than 1400 Euro?
> does anyone know which Pioneer drive is used in the PMDT?
> does anyone know if it is possible to change the entire drive to a Pioneer model?
To illustrate the costs, I can add, that 1 Euro is approx. 1.20 US$
Hoping that someone out there can give me some advice ...
/Jens