Help! Is my new McIntosh MA12000 broken?


Hi, can you please help me?

I bought my first McIntosh amp, MA12000 and it is making a pretty loud hum.

It does not come from the loudspeakers.

The hum comes from the amp itself. 

With or without any sources connected to the amp make no difference to the hum.

I`m a bit surprised that such an expensive amp is so noisy. 

Do you think there is something wrong with the amp or is it supposed to make that humming noise?

Any and all answers are very much appreciated.

hifilover87

Showing 2 responses by hgeifman

+1, install a DC Blocker to see if that stops the hum. And, if not, Return the amp to your retailer ASAP. Please keep us posted. For example, please this link:

DC BLOCKER

Or, maybe try a less expensive DC Blocker from your local hardware store. 

+1, “Contact your retailer and have them take care of the problem for you”. 

This might be better than my previous suggestion of using a DC Blocker. Your Retailer should know the best way to handle this. Please keep us posted.