The shippers are terrible. What I do is anytime I receive any major peice of equipment I take pictures of the box before opening, and also while I'm opening. This way I can show them that the box arrived damaged. If I have to sign for a package I always have the delivery man note even minor damage.
HELP FedEx Mangles Speakers - Refuses Claim
I received double boxed with ample foam padding top and bottom - large, expensive speakers that are crushed on the corners and bottoms. I took dozens of pictures while unpacking, have all shipping materials, filed claim, met with claims agent. I did it all correctly and was denied via form letter. Any legal referrals, appeals, BBB, class-action process help etc., is appreciated.