Hegel hum?


Spent a week or two enjoying my new H400 and noticed a faint hum between the time I turn it on and before I play music. Also there when I pause after playing a while. Note that the hum is only apparent when I bring my ear a foot away from the amp. I’m quite pleased otherwise but am wondering if this is normal?

baconboy

Showing 1 response by jsalerno277

My experience with high current Class A or Class AB designs with large power transformers like Krell and Classe is that they normally produce a faint mechanical hum when first turned on as transformer charges and “warms up”.  The hum should not be audible after warmup.  I am not familiar with Hegel in general, but the H400 specs indicate it is a high current design with a large power transformer, so some hum on warm up may be expected.  You state this occurs after warm up. This does not appear to be normal.  I would contact Hegel for recommendations. 


It does not appear you are hearing the hum from your speakers.  If you are not hearing it from your speakers I would not expect it to be  ground loop hum.  If you are hearing it from your speakers, I agree with others to experiment with removing ground loop hum. See the link below that explains ground loop hum and how to attempt to remove it.  If that does not solve the problem, then contact Hegel   

https://www.sct.com.tw/articles/4-effective-approaches-that-eliminate-ground-loop-video-audio-interference