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Hegel H160 and longevity

I had bought a Hegel in 2018 and recently had crackling noises in one of the channel. Had to send it over to the dealer who had mentioned that he had seen these issues across H160/H190 and seem to recur after few years again. He had also mentioned that there was an SMD that was replaced. However, if it happens again it would be difficult to replace the SMD and recommended that I upgrade the amp before it goes bad again in order to save myself from an entire motherboard replacement which is as expensive as getting a new amp entirely. Was curious if more hegel owners had similar issues for an amp costing 3.5K going bad in less than 5 years for less than moderate amount of usage is kind of baffling.

pkolakkar3

Showing 2 responses by jjss49

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jjss49
6,612 posts
 

I absolutely love the amp but just petrified after they had mentioned that it might happen again in a span of another 3 years or so and hence petrified. 

don’t sweat it, just enjoy the music -- after all it is a <$2000 integrated amp... we aren't talking about flooding a million dollar home, right?  🤣

they have sold thousands and thousands of these units over the years... if it is a frequent, systemic problem there would be plenty of chatter about it on various boards

jjss49's avatar
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jjss49
6,612 posts
 

i have had hegel rost 160 190 over several years, never an issue as you described

in fact -- i have owned 7-8 hegel pieces over the past decade, never had a malfunction of any nature

who is your dealer and is he/she an authorized hegel dealer?

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