Wolf, I agree with your point (it's in Hegel's best business interests to quickly address such complaints) BUT I find Sabai's vagueness about the exact nature of the complaint that Hegel "vehemently" declined to address as curious. I'm guessing if it were clearly described here, Hegel's refusal might appear more understandable. In the absence of additional facts, my O-pinion at this point is that, not getting the desired response from Hegel, the original post was written in an attempt to pay them back by generating some bad press. Of course, I could be completely misreading the situation. Been wrong before, I'm sure it'll happen again.
