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  3. 1238460557

Having guarantee issues with KR Audio?

One of my KR Baloon tubes decided to permanently sleep in this morning, so I spoke with Israel Blume of Coincident, and it seems that not only is KR Audio not going to be supplying tubes for amps other than their own any longer; but getting them to honor their 6 month guarantee is also a problem. He cited a case where they said that the tube being returned was "not used properly". Not used properly in a Coincident amp??
The tubes I got through Coincident were purchased in December. DECEMBER! I checked the KR website, and clearly they claim to have a 6 month guarantee.
The best he could do is to offer me a replacement tube he has in stock for $300.00. I'm going to buy it, but man am I steaming.
I just wondered if there are any other KR tube users who wanted to rant.
azaud

Showing 1 response by coolhand

coolhand
58 posts
 
"generic" 300b feature and every 300b SET they heard more or less suffers of slow and "exaggerated" bas not managed to keep the rhythm - and some high frequencies roll-offs.

Sounds like any poorly designed tube amp to me, certainly not a characteristic of a properly executed 300B amp, nor the tube itself !

If you want to try what I believe to the best current production 300B tube currently available by a long mile (and I have tried most in my SOTA silver foil output transformers amp)...Check out the EAT 300B, a truly remarkable sounding and super reliable tube IMHE...

I purchased a quantity of matched pairs and have a NIB pair listed in the AudioAsylum classifieds at waaay below retail price.
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