Have a problem with my JOB INT - how to contact company for service...

Hi,

I’m also on Long Island in NY. I sent my Job INTegrated in to Goldmund service about 3 weeks ago.

Here’s the email address:

service@jobsys.com

I’m waiting to hear back from them.

@insearchofprat 

Thank you so much for the follow up. I have already sent in my unit to Switzerland with an appropriate RMA. While I'm getting a little impatient, I'll give it another week or two before reaching out to them again. They received my integrated on May 11th. I'm looking at a possible repair cost of $500 as per our initial correspondence. 

I would absolutely love a new Telos 7 integrated but retail is $10K. Looks like a great unit.

Please keep me updated on what you find out.

@devilboy 

Goldmund has a new integrated out. It’s called the Telos 7.

I’m not aware of any new or reissued Job gear. I think that ship has sailed.

@insearchofprat 

bump for any updates on your Job piece.

My repair should be completed next week and shipped out. I’m waiting for the final update and bill. Fingers crossed. I miss that thing.

My repaired Job INTegrated will be delivered on Wednesday via DHL.

Can't wait.

@insearchofprat 

I am so sorry for the terribly late reply. I never saw a notification you responded. 

I received the Job INTegrated repaired. It's perfect. I think they replaced both internal boards. Total cost plus shipping both was a little more than  $800, possibly around $850. 

It sounds better than I remember and was absolutely worth it. I would do it again if necessary but hopefully will not have to ever send it back.