I had the same problem with the October, 2001 issue. Sent a couple of e-mails via their web site - never received a response. I ended up doing a lot of traveling after that so never phoned to follow up and frankly, had forgotten about it until I saw this thread. Guess I didn't miss it that much. Hmmm.
Has anyone had trouble with stereophile magazine?
I renewed my subcription for two years in January and have not been sent the last three issues. Their customer service department admitted that they had received my payment 2nd week of January. I would like to point out that I e-mailed them twice without response and had to call and wait on hold for 15-20 min. to get the information that I do have. I still do not have my issues and they will only send me jan,feb,mar if I pay extra for them. I hesitate to pay them anything in the future.