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Graham Phantom Supreme 12" - heavier counterweight needed ?!

Hello to the community,
as a newbie I would kindly ask you for help in this matter (I'm a long time reader of your advices and helpful recommendations but never launched an own topic!)

Athough the supplied standard counterweight is said to be good for cartridge weights between 5-19g it seems that with a 9g Koetsu cartridge the standard weight is not heavy enough to receive a proper balance or VTF.
I have seen a posting by Bob Graham in a German forum (just a screenshot) where he says he supplies 2 weights with his 12" arms, 35 plus 70gs, but this was never true for Austria, where I come from!

My 3 questions to you are:
1) can you imagine what could be the reason for that the standard counterweight cannot balance a 9g cartridge? (a potential set-up failure?)
2) it seems that I have a wrong mail adress of Bob Graham - can you supply a current one?
3) where from/ how can I get the heavier counterweight for the 12" Supreme arm?

Thanks very much in advance for your help and assistance in this matter!

Kind regards,
Carlo

collectorat

Showing 4 responses by collectorat

collectorat OP
12 posts
 
Dear mijostyn,
I'm sorry, there was no second weight supplied.....this was also confirmed by my dealer and the official distributor for Austria, Audiotuning.
The Phantom Packing List did also not mention the suppied weight ....

if you say there should have been a second weight - could you please supply this heavier weight to me? 

Thanks very much and best regards,
carlo

collectorat OP
12 posts
 
Ok, mijostyn, thanks a lot for your comments regarding the set up!

Could you please help me our with a valid mail adress of Graham Engineering?

Thanks again and best regards,
Carlo

collectorat OP
12 posts
 
@vortrex  and @testpilot  Thanks a lot for sharing your experience with emailing Bob Graham - I will try it both ways and thanks for the current mail adress - I got a different one that did not work at all.
@mulveling - unfortunately the distributor in Austria is also the owner of Project and EAT turntables and has shifted his focus more towards his own products over the past 5-10 years - it seems so at least to me ...he is said to be Ortofon's largest worldwide customer, so they do not have much experience with customers with Koetsu cartridges and Graham arms......and for a consumer it's extremely difficult to get in touch with them directly (similar situation).
Anyway thanks very much for your proposals and recommendations in this matter!


collectorat OP
12 posts
 
The arm with SME base is mounted on an Airforce 3!

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