Got Ginko Cloud 9 No Help


I noticed a low noise in the background and between quiet passages while listening to my Scoutmaster. I got the Ginko and noticed that the music may sound a bit better, but the noise is still there. My tt does sit on a glass shelf, any other fixes?
jsman

Showing 1 response by vtvu

Vinh Vu of Gingko Audio here.
Your noise issue may be elsewhere in your system. If your phono preamp, or preamp, or amp is noisy, the Gingko will not fix it. It is meant to reduce vibration affecting the sound, not the noise caused by your equipment. If anything, by reducing noise due to vibration, it may make your noise problem more noticeable.
Write me at gingko@gingkoaudio.com with a description of your system and I may be able to help.
Vinh Vu
Gingko Audio.