Thanks to everyone who responded. Frustrating that this is an issue these days.
I am going to cut bait on this streamer and send it back since I am within my return window.
I couldn't get upnp to work gapless. Although I could get a thumbsized USB drive to work, I couldn't get my large external hard drive to be recognized by the rear USB port. Dealbreaker for me.
I deal with this technology stuff all day and am not interested in debugging it outside of work.
It sounded great, but I'm out on this one....Bryston???