Fraud Alert: Audio Zoom Zoom, Netherlands


Beware: I paid almost $15K to Audio Zoom Zoom (Netherlands) for a Kondo Souga amplifier and all communication stopped completely as soon as the money was paid. Guy goes by the name Varchi.
musicm

Showing 2 responses by prpixel

I took a close look at the Audio Zoom Zoom website and a few things struck me as odd. 
  • None of the items, that you can see the background, appear to photographed in the same location.  An audio showroom would have "vignettes" and you would see the same background repeat as items were rotated and pictures were taken.  Internet re-sellers also tend to have a favorite place to take pictures.
  • Some of items are in incredible shape for the stated age.  A 14 year old CD Player that looks brand new.  A 26 year old pair of headphones that are stunning.  A 52 year old amp that looks showroom new.  As most people here know, items "age" no matter how much you try to protect them and treat them with kid gloves.  Binding post will oxidize, paint fades and dust seams to find it's way into every nook and cranny.
  • Some of the photos are taken directly from the manufacturers website.  At these prices, buyers want to see photos of the item they are purchasing.
  • There is no address listed.
  • They only except bank transfers.  They have a rather long explanation of why bank transfers are so much batter than using a credit card.  I think a real store would be glad to take a Platinum Card.
  • The offer free maximum 7 days shipping to any place in the world!  I'm sure that it cost a pretty penny to ship Martin Logan CLX's around the world.
  • " Our customers will not be responsible for any shipping charges, duties, VAT, taxes or surcharges levied or charged by their country."  How can they make this guarantee? 
  • Some of the descriptions appear to be cribbed and don't fully match the item.
  • The phrase "Smoke free home" appears in some of the listing.  A high End re-seller would not accept smoke damaged items.
  • " You may return most new, unopened items within 7 days of delivery for a full refund."  Aren't they selling used equipment?????
  • "We love our units(amps.,pre-amps,speakers,cables,etc.)!!! and if for any reason you decide to return or exchange the unit(s)within your 60 days we will be happy to refund you 100% , no question asked."  That's one hell of a generous return policy.  Also, "we love our units" sounds strange.  Wouldn't "We stand behind the products we sell" sound more professional?  
  • All of the testimonials are from the last three years.  Why are email addresses included?  Who would give permission to have their email address published?  All of the email addresses have a series of numbers in them except one which seams odd.  "mail.com" is a "news" site in the USA. "gmx.de" is a "news" site in Germany.  "linuxmail.org" is a sub-link of "mail.com".  Looks like someone likes trashy news sites.
  • A High End audio retailer called Audio Zoom Zoom?   That name just doesn't fit.  Now, ZOOM ZOOM MotorBykes would work.
While someone has spent a lot of time setting up this site, there are quite a few red flags.  The biggest red flag being no street address and bank transfers only.  I think the OP's money is long gone.  I did find a posting in StereoNET.AU for a guy named Varchi from Audio Zoom Zoom who joined in March 2018.  He also joined Audio Asylum in March 2018.  His first name is Simone and he lists his birth date as May 12th, 1970.  He has a Facebook page, but no activity.  There's a scam warning on AirBNB Italy for a Simone Varchi that only accepts bank transfers.  There's a Scam warning on AirBNB Spain for a Simone Varchi that only accepts bank transfers.  
The payment was direct Bank transfer and the item was not listed on Audiogon, so no help from Audiogon.  The original post was just to give us a heads up.