I complained to Classic about a damaged rrecord, I wanted a refund or exchange-never heard from them. That said, I understand that sometimes "audiophile" LPs are not "dehorned" before going to the consumer. That means you need to play the record a few times to scrap off the excess vinyl. Dehorning can actually destroy some of the sound quality so that is the justification for not doing it. The record should sound better after a few plays. Good luck.
Flat Records?
Perhaps this one has been kicked-around already, but can someone help me understand why records cannot be consistently manufactured physically flat and with a decent quiet surface? Maybe I am buying the wrong records. I just tried a copy of Aqualung on the 200 gram Quiex SV-P and it was no where close to flat; not even remotely close. About one out of every five or so seem to be non-flat, as in completely warped...