David - it concerns us at HIONFI that you would publicly make a statement about our tech not remembering what he did to a specific unit. Upon hearing that you did not get the info you needed we emailed you to try and answer any additional questions or concerns you may have had. We strive to make customer service a priority, your comments in a forum like this without telling the whole story can be harmful to a reputable shop and technician. Please feel free to call us.
Thanks, we are sure you would enjoy the 500.
Thanks, we are sure you would enjoy the 500.