To Abz:
I too have had myriad problems with the first gen Windows version, but have got it working now.
Start all over. Delete any iPod or iTunes programs you have loaded on your computer. Reload the software from the CD that came with your iPod. Then go to the Apple iPod site and download the latest iTunes and iPod software.
If this doesn't help, try to reset your iPod by hooking it up to charger and toggling the power switch back and forth a few times. Than simultaneously hold down the Play and Menu buttons for about 5 seconds.
Hope this helps.
Neal
I too have had myriad problems with the first gen Windows version, but have got it working now.
Start all over. Delete any iPod or iTunes programs you have loaded on your computer. Reload the software from the CD that came with your iPod. Then go to the Apple iPod site and download the latest iTunes and iPod software.
If this doesn't help, try to reset your iPod by hooking it up to charger and toggling the power switch back and forth a few times. Than simultaneously hold down the Play and Menu buttons for about 5 seconds.
Hope this helps.
Neal