I was able to audition integrated amp and speakers together in local shop, so no need to return. I bought many big budget new items at 20% off and 60 day trial and no questions asked return. Returned items are sold open box. I purchased big ticket items used from a dealer that I trust and didn’t need to return, but pretty sure if I paid return shipping of items in good condition, he would have refunded the purchase price.
Fee for home audition
I am in the market for a music server/streamer. I was discussing with one of the authorized dealers for a streamer. He had a demo unit and was willing to bring to my home for an hour and let me try. He is located around 10-15 minutes from my home. He wants to charge 5% for home demo. Is this the industry standard? I am not meaning to disparage anyone so not going to name the dealer. I am just trying to see what the standard practice is.