while this is not FEDEX, this is UPS report which is no better than FEDEX. Just received a Sota Sapphire turntable which was delivered in their double boxed original packing that should handle ANY delivery service.
Well it did not. The inside box is made of plywood- it was pushed up in one end, the turntable cover is smashed -the whole back of it., the MDF board on the bottom of the table is cracked on the same side as the plywood was pushed up, and the transport screws came loose, the platter was bobbling, the arm came loose including the bolts holding it to the arm board so the cartridge slammed against the plinth causing the stylus to become bent and finally, the motor was in the same side as the plywood and does not now come on. I should have flown to Florida to pick it up. Would have taken less time and less money.
Will have to see what happens with the insurance claim. Too bad we can't ship one of their drivers and drop them continually on other boxes. They would have a new respect for others property. I guess the UPS/FEDEX definition for fragile means don't drop from more than 20 feet above the floor.
Well it did not. The inside box is made of plywood- it was pushed up in one end, the turntable cover is smashed -the whole back of it., the MDF board on the bottom of the table is cracked on the same side as the plywood was pushed up, and the transport screws came loose, the platter was bobbling, the arm came loose including the bolts holding it to the arm board so the cartridge slammed against the plinth causing the stylus to become bent and finally, the motor was in the same side as the plywood and does not now come on. I should have flown to Florida to pick it up. Would have taken less time and less money.
Will have to see what happens with the insurance claim. Too bad we can't ship one of their drivers and drop them continually on other boxes. They would have a new respect for others property. I guess the UPS/FEDEX definition for fragile means don't drop from more than 20 feet above the floor.