Fedex Warning: $100 Limit Insurance on Ground


When I went to Fedex today, I was told that there is a new policy. Any electronics or computer equipment sent ground will only be insured up to $100.

I was ready to go into convulsions! The reason I was given is that there have been "too many claims and losses" so that is what they decided to do.

So, the lower shipping prices of Fedex Ground over UPS Ground are now useless. I find it amazing that they could even legally deny insurance on expensive items.

Considering that their ground treatment of packages was really no better than UPS, I can see why they had so many losses. I certainly hope UPS doesn't follow suit, and do the same.

Now, not only do our packages receive abuse from the shippers, so do we...
saxo

Showing 1 response by albertporter

I just telephoned my account representative and was told that Fed Ex accepts responsibility up to $25,000.00 for electronics insured at time of shipment.

I had the agent check with the FedEx ground operations supervisor, the insurance and claims department supervisor and the rate and quote people. None were aware of this policy.

There are some items exempt from coverage and include irreplaceable art work, precious furs and gold or diamonds. Granted some audio gear is precious as gold but it appears that for the time being we can still insure it, as long as it is not more than $25,000.00.