The key is to pick up and don't trust these people. They won't pay a claim, they simply suck. Also, insurance is no good unless they completely lose it. Was just in Vegas, found a great used place that will not ship anything (they have had too many issues, imagine that). Found a beautiful, early Threshold amp and shipped to myself via UPS. Had a fragile stamp on 6 sides. It looked like it had been punted, dropped, run over, dragged behind a truck and just plan fully violated. Luckily, the amp was built like a tank and I had a 4" layer of bubble wrap around it, with paper padding additional. Luckily, it sounds wonderful.