False Advertising


Trying to find what the rules are on false advertising here. I recently purchased a preamp here and the ad stated it came with the power cable that connects to a battery and a remote for volume control which neither showed up when I received the item. I have tried sending messages to both the account of the seller and phone to which I have received no reply. The email of the seller that was listed after the transaction says it has been disabled.

I have since been able to put together a power cable which consists of using a powercon connector so I could at least see if the preamp works and it does. I really like the preamp but am pretty bummed that it did not come with a) the original power cable and more importantly b) the remote.

Is there any recourse for this? Could I get some money back via Paypal for falsely advertising that this unit would be coming with all the accessories that was listed in the ad?

Any thought?

Thanks,
Thomas
t_ramey

Showing 1 response by uberwaltz

No need to rush into a PayPal dispute, you have plenty of time to file.

I would actually have no hesitation naming names in a case like this if you get no satisfaction.

good luck and yes it has to be confirmed the seller received item back, but that only needs to be confirmation that the package was delivered by tracking number. If no signature required that would be it even if it sat on their front door for weeks.